Privacy Policy – Bookmybike.in

1. Scope & Applicability

This Privacy Policy applies to all users of Bookmybike.in, including visitors, registered users, and users submitting inquiries or leads for bikes, scooters, or related services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Mobile number
• Email address
• City / Location
• Vehicle preferences (bike/scooter interest)
• Any additional details submitted via forms

This typically happens when you:

• Submit a lead or inquiry
• Request price quotes or offers
• Register or subscribe
• Contact customer support

2.2 Non-Personal Information

We may automatically collect:

• IP address
• Browser type and device details
• Pages visited and time spent
• Referral sources
• Approximate location

Such data helps us improve platform performance and user experience.

3. How We Use Your Information

We use collected data for:

• Providing bike-related information, pricing, and comparisons
• Connecting you with dealers, partners, or service providers
• Processing your inquiries and requests
• Improving website functionality and user experience
• Sending updates, offers, and promotional communication
• Preventing fraud and ensuring platform security

4. Sharing of Information

We may share your information with:

• Authorized dealers and vehicle partners
• Financing, insurance, or service partners
• Third-party service providers (CRM, analytics, communication tools)

By submitting your details, you authorize us to share your information with relevant partners to fulfill your request. This may result in communication via calls, SMS, WhatsApp, or email.

We do not sell your personal data to third parties for independent marketing.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Analyze traffic and usage
• Personalize content and ads

You can disable cookies via browser settings, though some features may not function properly.

6. Data Security

We implement reasonable technical and organizational measures such as:

• Secure servers
• Data encryption
• Access controls

However, no method of transmission over the internet is 100% secure. Users share information at their own risk.

7. Data Retention

We retain your data only as long as necessary to:

• Fulfill business purposes
• Comply with legal obligations
• Resolve disputes

Data may be deleted or anonymized once no longer required.

8. Your Rights

You have the right to:

• Access and update your data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent (subject to legal limitations)

To exercise your rights, contact us at the details below.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Users should review their policies independently.

10. Children’s Privacy

Our Services are intended for users aged 18 years or above. We do not knowingly collect data from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

12. Grievance Officer & Contact Information

For any queries, complaints, or requests:

• Company: Cryptoxy Infotech Private Limited
• Website: Bookmybike.in
• Email: [email protected]

13. Consent

By using Bookmybike.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.